Inbox & channels
Every channel your customers use, in one inbox
Link each account once. Direct messages, comments, reviews, emails, calls and website chats arrive in the same inbox, with the same history, for your agent and your team.
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Messages
Direct messages, answered where they arrive
The 2am message gets its reply at 2am. Every customer's history follows them across channels, so nobody has to repeat themselves, and neither does your agent.
- DMs on X / Twitter, Instagram, Facebook, Bluesky, Telegram, WhatsApp and Reddit
- One contact, every channel: the history travels with the customer
- New messages reach the agent in seconds
The agent sees this history before it replies.
13 platforms
What you can do on each platform
Your agent reads the same rules, so it never tries something a platform won't allow.
| Platform | Messages | Comments | Reviews | Under a post |
|---|---|---|---|---|
| X / Twitter | Yes | Yes | No | Public reply Like Hide |
| Yes | Yes | No | Public reply Private reply Hide | |
| Yes | Yes | Yes | Public reply Private reply Like Hide | |
| No | Yes | No | Public reply | |
| TikTok | No | Yes | No | Public reply |
| YouTube | No | Yes | No | Public reply |
| Threads | No | Yes | No | Public reply Hide |
| No | Yes | No | Public reply | |
| Bluesky | Yes | Yes | No | Public reply Like |
| Telegram | Yes | No | No | Messages only |
| Yes | No | No | Messages only | |
| Yes | Yes | No | Public reply Like | |
| Google Business | No | No | Yes | Reply to reviews |
Email, the phone line and website chat are built into every workspace.
Email: your address, your name
Inbound email becomes a threaded conversation. Attachments work both ways. Send through your own SMTP or ours.
Posting
Post now, schedule, or repeat on every account at once. Captions and media are checked before they go out, and posts can wait for approval.
Website chat
A website chat that shows the way and does the typing
Paste one line on your site and your public agent answers there, on chat links and on QR codes for a table or a room. It points at what visitors are looking for, fills in forms for them to check, and follows them from page to page. Your team can step in at any time.
- A widget on your site or a chat page of its own
- Your menu, a basket, bookings and forms, inside the chat
- A visitor who comes back finds the conversation where they left it
Our menus
This is the price list. The market menu changes every week.
It shows, fills and follows through
Shows you where things are
Its face flies to the part of the page you asked about, scrolls to it, lights it up and explains it in a speech bubble: "This is the price list…"
Fills in forms, you press Save
It types into your page's fields, dropdowns, checkboxes and choices, then points at the Save or Send button. It never presses it for you. A switch for the owner, off until you turn it on.
Keeps going across pages
It opens another page on your site and carries on there: reads it, fills it, points at things. On app-like sites it moves in place; on classic sites it picks the task up once the page has loaded.
Answers with cards, not walls of text
Price lists, free times to pick from, an order sent with its secure payment link, and the visitor's own requests.
Easy on your visitors
Says what it is doing
"Checking free times…", "Placing your order…", "Thinking…": plain words while it works, never the name of an internal tool.
Made for phones
A full-screen chat, a text box that grows as you write, and the page held still behind it.
No CAPTCHA
No puzzles to prove you are human. A quiet device check runs in the background, and known bots and crawlers are kept out on their own.
Private by design
It never reads what visitors type into your fields, skips anything your site marks as private, and masks anything that looks like a key or a token.
In your hands
You choose the brain
Run it on the visitor's own device for free, on the recommended model, or on a model you pick, billed to your AI credits.
Visitor insights, if you want them
Turn them on to see country, device, browser and the pages visited, with a daily log of the devices and bots that were blocked, by country.
Never an error for your customers
If your credits run out, replies pause and visitors read that you are unavailable and will reply there. Top up and the agent answers the waiting conversations.
One line, always up to date
Paste one script tag. Every improvement reaches your site on the next page load, with nothing to paste again.
Connect your first channel today
The plan includes one social account of your choice, an email inbox, a shared phone line and website chat.
Free for 7 days · Card required · Cancel before it ends and pay nothing
Comments
A comment is a customer, not a notification
"Where can I buy this?" gets an answer under the post, or a private reply in their DMs. Abuse is hidden without being deleted.