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Overblast vs Crisp

Both help a business answer its customers. Here is what each one lists on its own public pages, row by row, with every source linked.

Overblast

One AI agent for every customer conversation, and a workspace for the work that follows: tasks, shared documents and websites.

From €7.99 a week or €24.99 a month, excluding VAT.

Crisp

A customer support platform with a shared inbox, a website chat widget, an AI agent (Hugo), a knowledge base and tickets.

From $45 Per month, per workspace (Mini), as published on 2026-09-25.

Side by side

Overblast and Crisp, row by row
WhatOverblastCrisp
Channels
WhatsAppYesMessages and WhatsApp callsYesOn the Essentials and Plus plansSource for Crisp, WhatsApp, checked on 2026-09-25
InstagramYesMessages and commentsYesMessages and stories, on Essentials and PlusSource for Crisp, Instagram, checked on 2026-09-25
Facebook MessengerYesMessages, comments and reviewsYesFrom the Mini planSource for Crisp, Facebook Messenger, checked on 2026-09-25
EmailYesYour address, your SMTP or oursYesShared email inbox, from the Mini planSource for Crisp, Email, checked on 2026-09-25
Website chatYesA chat page or a widget, chat links and QR codesYesWebsite chat widget, on all plansSource for Crisp, Website chat, checked on 2026-09-25
Phone callsYesYour own extension of the Overblast shared lineYesVia partners (Aircall, Ringover, KrispCall)Source for Crisp, Phone calls, checked on 2026-09-25
TelegramYesMessagesYesFrom the Mini planSource for Crisp, Telegram, checked on 2026-09-25
TikTokYesComments under your postsNot listed on their sitePage checked for Crisp, TikTok, checked on 2026-09-25
Replies to comments on social postsYesPublic and private replies, like and hideNot listed on their sitePage checked for Crisp, Replies to comments on social posts, checked on 2026-09-25
AI agent
AI agent answers customersYesIncluded in the plan; replies use AI creditsYesHugo AI Agent, from the Mini planSource for Crisp, AI agent answers customers, checked on 2026-09-25
AI hands over to a personYesWith the conversation summarisedYesHugo escalates to your inboxesSource for Crisp, AI hands over to a person, checked on 2026-09-25
AI voice agent on phone callsYesInbound and outbound, with transcriptsNot listed on their sitePage checked for Crisp, AI voice agent on phone calls, checked on 2026-09-25
Work
Tasks or ticketsYesOwners, statuses and templatesYesTickets with routing and assignmentSource for Crisp, Tasks or tickets, checked on 2026-09-25
Replies wait for approvalYesOne review room for replies, posts, calls and emailNot listed on their sitePage checked for Crisp, Replies wait for approval, checked on 2026-09-25
Shared documents with comments and versionsYesArtifacts: comment, edit live, restore any versionNot listed on their sitePage checked for Crisp, Shared documents with comments and versions, checked on 2026-09-25
Website publishing on your own domainYesA free address or your own domainNot listed on their sitePage checked for Crisp, Website publishing on your own domain, checked on 2026-09-25
Developers
Public APIYesREST API, webhooks and OpenAPIYesREST API and official librariesSource for Crisp, Public API, checked on 2026-09-25
Official command-line toolYesThe overblast CLI on npmNot listed on their sitePage checked for Crisp, Official command-line tool, checked on 2026-09-25
Plan
Team seatsYes5 seats includedYes4 seats on the Mini planSource for Crisp, Team seats, checked on 2026-09-25
Public starting price€7.99 per weekor €24.99 per month, €199 per year; excluding VAT$45 Per month, per workspaceMini plan. A flat price per workspaceSource for Crisp, Public starting price, checked on 2026-09-25
Free trialYes3 days on weekly, 7 on monthly, 7 on yearly; card requiredYesAny plan free for 14 daysSource for Crisp, Free trial, checked on 2026-09-25
Free planNoA free trial on every interval insteadYesFree forever: 2 seats and the chat widgetSource for Crisp, Free plan, checked on 2026-09-25

listed · Paid add-on sold separately · — not listed on their site. Each fact links to the page it came from.

Based on each company's public pages on 25 September 2026. Prices are as each company publishes them, in its currency and billing period, and may differ by country or with taxes. Tell us if something changed: [email protected].

Where they differ

The rows above, sorted by who lists them. Price, trial and seats are in the table.

Both list

  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Email
  • Website chat
  • Phone calls
  • Telegram
  • AI agent answers customers
  • AI hands over to a person
  • Tasks or tickets
  • Public API

Overblast lists, Crisp does not

  • TikTok (not listed on their site)
  • Replies to comments on social posts (not listed on their site)
  • AI voice agent on phone calls (not listed on their site)
  • Replies wait for approval (not listed on their site)
  • Shared documents with comments and versions (not listed on their site)
  • Website publishing on your own domain (not listed on their site)
  • Official command-line tool (not listed on their site)

Crisp lists, Overblast does not

  • Free plan

Sources

The Crisp pages each fact was read from, and when.

Crisp

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